Here's the handout from my workshop at Counselor Camp 2001. I'm presenting a very similar workshop (it even has the same title!) in November at the Association for Experiential Education's 2011 International Conference. That workshop will focus more specifically on integrating narrative therapy and experiential education with this population.
Overcoming the Stuckness
Six Keys to Facilitating Change with Substance Abusing Teens
Presented by David Flack • Counselor Camp 2011
Teens are teens. They aren’t adults and they aren’t children. That seems obvious, right? Obvious or not, though, it is essential to remember when working with this age group. Adolescence is a discrete developmental stage that focuses on the tasks of developing identity, autonomy, intimacy, sexuality, and achievement. With substance abusing teens we often see distorted, funhouse mirror versions of these normal developmental tasks. With co-occurring teens, that mirror can be even more distorted.
It is normal for teens to question, rebel against, and ultimately reject the plans of authority figures, including the most well intentioned drug counselors. That means our clients are doing exactly what they should be doing, just in maladaptive, problematic ways. Yet, we often label them non-compliant, oppositional, or treatment resistant.
What Else Do We Know About Our Clients?
• Teens rarely enter treatment by choice. Since establishing autonomy is an important task of adolescence, when teens are mandated or pressured to attend treatment, there is a predictable conflict that frequently results in reactance.
• Substance-abusing teens typically exhibit rigid thinking habits. If we use confrontational or directive approaches, we’ll stop being allies and become adversaries. This won’t be useful for anyone!
• Most of our clients have complicating factors. 80% of substance-abusing teens have a mental health challenge; 70% have a history of trauma. If not addressed, these challenges can become insurmountable obstacles to change.
With these points in mind, I’ve developed Six Keys for facilitating change with substance-abusing teens. These Keys are a “mash up” of motivational interviewing, stages-of-change, narrative therapy, and existential psychotherapy. I think of them as the “C” in CBT — a way to assist adolescent clients in overcoming rigid thinking, getting unstuck, and moving forward.
First Key: Everyone is motivated by something.
When starting treatment, teens often deny any problems related to alcohol, marijuana, or other drugs. When this happens, many helpers quickly label them as resistant. This can be a self-fulfilling prophecy. In other words, if you expect resistance then you’ll probably get it.
When given an opportunity, even the most reluctant clients are likely to identify something that motivates them to engage in treatment — often legal, school, or family problems. These may not be the motivators we want for our clients, but change requires meeting clients where they’re at, not where we want them to be.
Help clients find their “hook” by using the Five R’s of Motivational Interviewing:
• Relevance. Why is change important?
• Risks. What are the risks of changing? What are the risks of not changing?
• Rewards. What will you gain from change?
• Roadblocks. What are the obstacles to change?
• Repetition. Review these at each session.
Second Key: Change requires leaving your Comfort Zone.
Our clients are stuck in seemingly endless loops of maladaptive behaviors. Our task is to assist them in getting unstuck, not behave better, fulfill external mandates, or stop using. Hopefully those things happen, but they’re side effects of getting unstuck. When we start thinking about our task this way, we’re better able to help clients discover how to leave their Comfort Zones.
In the Zone
• Comfort Zone. Most people spend most of their time in their Comfort Zone, where risks and challenges are minimal, but so is change or learning.
• Challenge Zone. When you leave your Comfort Zone, you enter your Challenge Zone. This is where learning and change occurs.
• Crisis Zone. In the Crisis Zone, stress is too high for effective learning.
Risking Change
Leaving your Comfort Zone is risky. However, it is necessary if change is going to occur. Three ways to assist clients in taking this risk are:
• Acknowledge the risk. Increased awareness is one of the first steps to changing any behavior. Spend time talking with clients about the risks involved in change and ways to move forward anyway.
• Explore good risks vs. bad risks. Their behavior might suggest otherwise, but most substance-abusing teens are risk adverse. Bad risks have become commonplace in their lives, but they actively avoid taking good ones.
• Provide opportunities to practice safe risk taking. I’ve had clients try belly dancing, glass blowing, rock climbing, snowshoeing, and more. Adventure outings and other experiential activities also provide ways to practice risk taking.
Super-stuck Teens
This is a term I use for those clients who are simply unwilling to leave their Comfort Zone. For these teens, The Known — no matter how bad — is inherently better than The Unknown. Super-stuck teens are overwhelmed by existential anxiety. This can be defined as stress or anxiety rooted in our awareness of personal freedom and the responsibilities that accompany choices.
Teens with chaotic histories, unstable environments, and past traumas are most likely to become super-stuck. Super-stuckness can also occur with “timid” teens, clients who have poor self-esteem, and youth with traits of anxiety or depression, even if sub-clinical.
In my experience, super-stuck teens will likely spend a longer-than-usual time in the Contemplation and Preparation Stages of Change (see Third Key). They require extra patience, increased empathy, and counselors focused on relationships over compliance.
Third Key: Change is a process, not an event.
Even when it seems that change was instantaneous, we’re really seeing the end result of a process. The Stages of Change is a transtheoretical model that identifies five steps:
• Pre-contemplation. I don’t have a problem.
• Contemplation. Maybe I have a problem.
• Preparation. I have a problem and am thinking about what to do.
• Action. I’m doing something about my problem
• Maintenance. My new behavior has become habit.
It is important to remember that movement through these stages isn’t always linear. The most obvious example of this is Recycling (or Relapsing). When attempting any kind of change, relapse into old behaviors can be a necessary part of the process and a valuable teachable moment.
When relapse happens, we tend to blame a lack of skills, situational factors, or client unwillingness. These may be the extenuating circumstances, but I propose that relapse happens because we push our clients into Action too quickly. Recovery isn’t a race! We need to set our abstinence agendas aside and give our clients the time they need to move through all the Stages of Change.
Fourth Key: Expect ambivalence.
Ambivalence can be defined as simultaneously believing two seemingly contradictory ideas. In the case of substance-abusing teens: I want to fix my problem and I want to keep using. As we know, teens typically enter treatment because of legal, school, and family pressures, but don’t think they have a problem with alcohol, marijuana, or other drugs. Is it any surprise they’re ambivalent?
Helping clients resolve their ambivalence requires exploring both the pros and cons of using. However, drug counselors often focus solely on the problems. Our clients know they have a problem. They don’t need us telling them over and over. If anything, doing so may be invalidating and reaffirm their apparent inability to make change.
Resolving Ambivalence
As we know, substance-abusing teens have rigid thinking habits. These habits reinforce their ambivalence by keeping them stuck in extreme thinking. Resolving ambivalence requires them to think beyond the extremes. In addition to exploring the pros and cons of using, some strategies for helping with this are:
• Engage clients in activities and discussion on balance, the Middle Path, and similar concepts.
• Explore all-or-nothing thinking.
• Whenever possible, use continuums, spectrums, and scaling questions.
• Assist clients to develop critical thinking and mindfulness skills.
Fifth Key: Changed lives require changed stories.
The stories we tell about ourselves and our experiences define how we act, think, and feel. They determine how we make sense of our past, present, and future, how we interpret the information of our lives, and how we interact with the world.
Substance-abusing teens have lives filled with problem-saturated stories. These tales of stuckness, maladaptive behavior, and treatment failures have become the defining stories for their lives. These stories are constrictive, leaving our clients trapped in an ever-shrinking Comfort Zone, with fewer and fewer options. As helpers, we need to provide opportunities to create new, more hopeful stories.
Externalizing the Problem
• Instead of having a problem or being a problem, assist clients to view problems as existing outside themselves.
• Externalizing the problem removes pressures rooted in blame, shame, and defensiveness.
• We can take this even further by encouraging clients to think of their problems as characters in their stories.
• You can assist clients to externalize their ambivalence by presenting the idea of both an Addictive Voice and a Rational Voice.
Seek Exceptions
• Clients build and sustain problem-saturated narratives by ignoring times when The Problem wasn’t in control.
• Seeking exceptions involves assisting clients to identify those ignored times.
• Explore these exceptions in great detail. Much can be learned from them.
• Identifying exceptions assists clients to discover the skills they already possess but have been ignoring because The Problem was in control.
Re-authoring
• Once exceptions have been identified, clients can start re-authoring their problem-saturated stories.
• Re-authoring involves giving clients the opportunity to create new, more empowering stories.
• Anything that involves clients successfully leaving their Comfort Zone and experiencing exceptions to their problem-saturated narratives can provide useful material for these new stories.
Sixth Key: Maintain a playful approach.
I conceptualize the challenges faced by some adolescent clients as developmental debt. Various developmental theories exist, but most have some things in common. For example, most include stages of development that are linked to age ranges. Also, most include a task that needs to be accomplished in order to move to the next stage.
Traditional perspectives on development suggest that if a task isn’t successfully completed, then the person becomes stuck at that stage. While that may have been accurate when these developmental models were created, it seems to me this is no longer true. Instead, sociocultural and biological factors keep pushing individuals forward, even if developmental tasks are unresolved or only partially completed.
With every push forward, these individuals become less likely to successfully complete the next stage, resulting in an ever-growing developmental debt. Think of it like a credit card that never gets fully paid off. Not only will you always have a balance due, but you’ll also get further and further behind each month.
Maintaining a playful approach is one way to meet our “in debt” clients where they’re at both emotionally and cognitively. Also, play and playfulness creates an environment that allows these teens to start paying off some of that debt. In other words, a playful approach provides opportunities for our clients to go backwards in order to catch up.
Activities from the Workshop
The following activities and exercises were part of the workshop: Chiji Mingle, Endless Loop, Chiji Zones, Mega Jenga, Gutter Ball, Brainstorm Posters (The Good, the Bad, and the Ugly), and Whack 'Em.
Further Reading
• The Art of Changing the Brain, by James Zull
• Changing for Good, by James Prochaska, John Norcross & Carlo DiClemente
• Elusive Alliance, edited by David Castro-Blanco & Marc Karver
• Interviewing for Solutions, by Peter de Jong & Insoo Kim Berg
• Motivational Interviewing, by William Miller & Stephen Rollnick
• Motivational Interviewing with Adolescents & Young Adults, by Sylvie Naar-King & Mariann Suarez
• Pathways to Change, by Matthew Selekman
• The Primal Teen, by Barbara Strauch
• Real Boys, by William Pollack
• Reviving Ophelia, by Mary Pipher
• What is Narrative Therapy?, by Alice Miller
Showing posts with label comfort zone. Show all posts
Showing posts with label comfort zone. Show all posts
Monday, September 19, 2011
Sunday, May 17, 2009
Outside the Comfort Zone: Dissonance & Self-Efficacy as Mechanisms of Change
Beard and Wilson define experiential learning as “the sense-making process of active engagement between the inner world of the person and the outer world of the environment” (p. 19). It is during this sense-making process that a state of dissonance can develop and that change will most readily occur. However, change does not happen solely through experience. If an experience serves solely to confirm already held beliefs, it won’t serve as a catalyst of change. Instead, it will simply reinforce the individual’s current cognitive processes (Beard & Wilson, p. 20).
It seems to me that the facilitator’s goal during an experience should be to assure that learning opportunities occur during this sense-making process of active engagement. With this in mind, perhaps the facilitator must purposefully introduce a state of dissonance into the activity. Dissonance creates confusion, and “the act of restructuring or reordering to regain balance… is where change in feelings, thoughts, attitudes, and behavior patterns occur” (Luckner & Nadler, p. 23).
One way for a facilitator to create this dissonance is by holding the learning experience in an environment that is unfamiliar to the participants. This approach is commonly used in adventure programming, where the participants are placed outdoors in an unknown setting. In-patient treatment programs are also unknown settings, of course, so serve as another example of environmental dissonance being created.
This summer, I will again be leading a series of hikes with my clients. One goal of these hikes is to place them into unknown settings. Opportunities like summer hikes are often scare scarce or seasonal in many clinical settings. That means it is important to look for other ways to create dissonance. Presenting experiences with uncertain outcomes can do this.
Ropes courses and initiative activities are example of this, since participants are unsure if they will be able to successfully complete the challenge. In my experience, some clinicians only use activities that they know the participants will be able to successfully complete. I believe this is appropriate for some clinical applications of experiential learning, such as illustrating a concept or improving group cohesion (see my post “Experiential Activities in Clinical Settings,” November 2008).
However, I strongly believe doing this is a sort of codependency that is not in the best interest of the participants. For teens in treatment, failure is a real possibility and avoiding experiences with unknown outcomes is a disservice. In fact, I strongly believe that the greatest learning can come from a failed activity—as long as it is adequately and appropriately processed. In a treatment setting, it is easy to connect failed or uncompleted activities to relapse, but there are many other rich processing possibilities.
Presenting the Possibility of Success
Whatever the experience, it is the unknown aspects of the activity that force the participant to leave her Comfort Zone and enter into a state of dissonance (Priest & Gass, p. 146). Through successful completion of an activity, through going outside a position of comfort, the participant’s dissonance will decrease. For example, when on a challenging mountain hike, a timid or fearful participant is likely to expect a negative outcome. Perhaps he will fail at the activity, perhaps he will be injured, perhaps he will not be as good as his peers, or perhaps a wild animal will attack.
When none of these negative outcomes occur, the participant is confronted with a new indisputable possibility: perhaps he can be successful. As a result, he is presented an opportunity to alter his future expectations. If an opportunity is also presented to generalize this learning, these changed expectations may be extended to all dimensions of his life.
A former client, Marie, serves as a useful example. Although not fearful, she was extremely resistant to the weekly hikes that were part of her inpatient treatment program. On a couple occasions, she claimed to be sick in an effort to avoid them. Throughout the hike, she would make negative comments, stating she could not or would not go any further. One time, she actually sat down on the side of the trail and for nearly 30 minutes refused to continue. However, when we hiked Little Si, one of the most difficult hikes we made and one of her last outings while in treatment, she actually encouraged other clients by saying, “If you can complete this hike, you can stay clean!”
Priest and Gass wrote, “The mastery or competence produced by successfully resolving the adaptive dissonance presented by a situation motivates behavior change” (p. 152). This motivation to change her behavior can be seen in Marie. Through the weekly outings, not only did she come to believe that she was able to successfully complete even a challenging hike, she took on a leadership role by becoming a source of encouragement to her peers. Indeed she went a step further, connecting her ability to complete the hike to her ability to accomplish other difficult goals, such as staying clean.
Luckner and Nadler wrote that central to experiential education is the idea that “we encourage people to try things that they wouldn’t generally do on their own. In other words, they leave their safe, familiar, comfortable and predictable world for uncomfortable new territory” (p. 28). This is certainly true also for substance abuse treatment! With that in mind, I frequently talk with my clients about Growth Zones, a model common in experiential learning. In my version, these three concentric circles consist of the individual’s Comfort Zone in the middle, then the Change Zone as the middle ring, and the Crisis Zone as the outside ring.
By default, an individual’s Comfort Zone contains only what is already known, feels safe, and presents no challenges or distress. It is only when an individual leaves his Comfort Zone that learning and change can occur. By doing this, though, dissonance is created, and with the dissonance comes discomfort. By working to eliminate the discomfort caused by the dissonance experienced when leaving your Comfort Zone, the change process can occur. This is true even with resistant participants like Marie, who are initially unwilling to even consider leaving her Comfort Zone.
The Role of Self-Efficacy
Important to this change process is the idea of self-efficacy. Perceptions of self-efficacy have three dimensions: magnitude, strength, and generality. Magnitude refers to the level of certainty the individual has for success (Priest & Gass, p. 55). This is primarily influenced by the participant’s perceptions of risk, as well as the perceived difficulty of the experience. Many experiential learning activities are purposefully designed to present a high apparent risk level.
This perceived risk often includes both the risk of failure and physical risks. I have heard ropes course participants say, “We can’t do this” or “I’ll break my leg if I even try that!” As important as a perceived risk of possible failure or injury is the possibility of social risks, or looking inadequate or incapable in front of peers. With all three perceived risks, successful completion of an activity that initially seemed impossible has a high likelihood of increasing perceptions of self-efficacy. Marie perceived our weekly hikes as highly challenging in all three ways. As such, her repeated successes on these hikes dramatically increased the magnitude of her self-efficacy.
Strength reflects how long a person holds onto expectations of success despite contradictory information (Priest & Gass p. 55). A history of succeeding after multiple unsuccessful attempts can play an important role in building strength. Although Marie completed every hike she participated, she frequently reported, “I’m just not good at outdoor stuff. That’s why I hate nature.” Her past experiences clearly influenced her perceptions of her own ability. However, through her repeated successes on hikes while in treatment, she was able to move past her unusual self-limiting beliefs, thereby contributed to the strength of her self-efficacy.
Generality refers to the degree of an individual’s transfer of self-efficacy beliefs from one situation to another (Priest & Gass, p. 55). Transfer is the integration of learning from the adventure program into the participant’s life (Priest & Gass, p. 184). In clinical setting, I believe this is the most important concept of the three, and an area when strong facilitation skills are especially vital. To assure that change happens as a result of participation in an experience, transfer of learning must occur.
For Marie, successfully working through her own dissonance provided an important opportunity for her to increase her sense of self-efficacy. As this increased, her engagement in processing grew. Initially, she would say little during debriefing sessions, even when called on directly. Toward the end of her treatment, not only was she increasingly vocal during debriefings, during hikes she actively encouraged her struggling peers.
“When clients enter into adventure programs that focus on change, they may strongly resist [that] change… Adventure experiences often reduce such resistance by placing clients in situations that are new and unique, yet supportive” (Priest & Gass, p. 148). Marie’s initial resistance to change is clearly evident. She was taken out of her Comfort Zone, and repeatedly placed into new and unique situations that she considered risky. In her efforts to reduce the dissonance she felt, she was forced to reconsider her preconceived views. Through opportunities to process her experiences, she generalized her learning to other areas of her life and began to believe in her ability to accomplish other meaningful goals, such as staying clean after treatment.
Works Cited
Beard, C. & Gross, J. Experiential Learning: A Best Practice Handbook for Educators and Trainers. Philadelphia: Kogan Page, 2006.
Luckner, J. & Nadler, R. Processing the Experience. Dubuque, IA: Kendall/Hunt Publishing Co., 1997.
Priest, S. & Gross, M. Effective Leadership in Adventure Programming. Champaign, IL: Human Kinetics, 2005.
It seems to me that the facilitator’s goal during an experience should be to assure that learning opportunities occur during this sense-making process of active engagement. With this in mind, perhaps the facilitator must purposefully introduce a state of dissonance into the activity. Dissonance creates confusion, and “the act of restructuring or reordering to regain balance… is where change in feelings, thoughts, attitudes, and behavior patterns occur” (Luckner & Nadler, p. 23).
One way for a facilitator to create this dissonance is by holding the learning experience in an environment that is unfamiliar to the participants. This approach is commonly used in adventure programming, where the participants are placed outdoors in an unknown setting. In-patient treatment programs are also unknown settings, of course, so serve as another example of environmental dissonance being created.
This summer, I will again be leading a series of hikes with my clients. One goal of these hikes is to place them into unknown settings. Opportunities like summer hikes are often scare scarce or seasonal in many clinical settings. That means it is important to look for other ways to create dissonance. Presenting experiences with uncertain outcomes can do this.
Ropes courses and initiative activities are example of this, since participants are unsure if they will be able to successfully complete the challenge. In my experience, some clinicians only use activities that they know the participants will be able to successfully complete. I believe this is appropriate for some clinical applications of experiential learning, such as illustrating a concept or improving group cohesion (see my post “Experiential Activities in Clinical Settings,” November 2008).
However, I strongly believe doing this is a sort of codependency that is not in the best interest of the participants. For teens in treatment, failure is a real possibility and avoiding experiences with unknown outcomes is a disservice. In fact, I strongly believe that the greatest learning can come from a failed activity—as long as it is adequately and appropriately processed. In a treatment setting, it is easy to connect failed or uncompleted activities to relapse, but there are many other rich processing possibilities.
Presenting the Possibility of Success
Whatever the experience, it is the unknown aspects of the activity that force the participant to leave her Comfort Zone and enter into a state of dissonance (Priest & Gass, p. 146). Through successful completion of an activity, through going outside a position of comfort, the participant’s dissonance will decrease. For example, when on a challenging mountain hike, a timid or fearful participant is likely to expect a negative outcome. Perhaps he will fail at the activity, perhaps he will be injured, perhaps he will not be as good as his peers, or perhaps a wild animal will attack.
When none of these negative outcomes occur, the participant is confronted with a new indisputable possibility: perhaps he can be successful. As a result, he is presented an opportunity to alter his future expectations. If an opportunity is also presented to generalize this learning, these changed expectations may be extended to all dimensions of his life.
A former client, Marie, serves as a useful example. Although not fearful, she was extremely resistant to the weekly hikes that were part of her inpatient treatment program. On a couple occasions, she claimed to be sick in an effort to avoid them. Throughout the hike, she would make negative comments, stating she could not or would not go any further. One time, she actually sat down on the side of the trail and for nearly 30 minutes refused to continue. However, when we hiked Little Si, one of the most difficult hikes we made and one of her last outings while in treatment, she actually encouraged other clients by saying, “If you can complete this hike, you can stay clean!”
Priest and Gass wrote, “The mastery or competence produced by successfully resolving the adaptive dissonance presented by a situation motivates behavior change” (p. 152). This motivation to change her behavior can be seen in Marie. Through the weekly outings, not only did she come to believe that she was able to successfully complete even a challenging hike, she took on a leadership role by becoming a source of encouragement to her peers. Indeed she went a step further, connecting her ability to complete the hike to her ability to accomplish other difficult goals, such as staying clean.
Luckner and Nadler wrote that central to experiential education is the idea that “we encourage people to try things that they wouldn’t generally do on their own. In other words, they leave their safe, familiar, comfortable and predictable world for uncomfortable new territory” (p. 28). This is certainly true also for substance abuse treatment! With that in mind, I frequently talk with my clients about Growth Zones, a model common in experiential learning. In my version, these three concentric circles consist of the individual’s Comfort Zone in the middle, then the Change Zone as the middle ring, and the Crisis Zone as the outside ring.
By default, an individual’s Comfort Zone contains only what is already known, feels safe, and presents no challenges or distress. It is only when an individual leaves his Comfort Zone that learning and change can occur. By doing this, though, dissonance is created, and with the dissonance comes discomfort. By working to eliminate the discomfort caused by the dissonance experienced when leaving your Comfort Zone, the change process can occur. This is true even with resistant participants like Marie, who are initially unwilling to even consider leaving her Comfort Zone.
The Role of Self-Efficacy
Important to this change process is the idea of self-efficacy. Perceptions of self-efficacy have three dimensions: magnitude, strength, and generality. Magnitude refers to the level of certainty the individual has for success (Priest & Gass, p. 55). This is primarily influenced by the participant’s perceptions of risk, as well as the perceived difficulty of the experience. Many experiential learning activities are purposefully designed to present a high apparent risk level.
This perceived risk often includes both the risk of failure and physical risks. I have heard ropes course participants say, “We can’t do this” or “I’ll break my leg if I even try that!” As important as a perceived risk of possible failure or injury is the possibility of social risks, or looking inadequate or incapable in front of peers. With all three perceived risks, successful completion of an activity that initially seemed impossible has a high likelihood of increasing perceptions of self-efficacy. Marie perceived our weekly hikes as highly challenging in all three ways. As such, her repeated successes on these hikes dramatically increased the magnitude of her self-efficacy.
Strength reflects how long a person holds onto expectations of success despite contradictory information (Priest & Gass p. 55). A history of succeeding after multiple unsuccessful attempts can play an important role in building strength. Although Marie completed every hike she participated, she frequently reported, “I’m just not good at outdoor stuff. That’s why I hate nature.” Her past experiences clearly influenced her perceptions of her own ability. However, through her repeated successes on hikes while in treatment, she was able to move past her unusual self-limiting beliefs, thereby contributed to the strength of her self-efficacy.
Generality refers to the degree of an individual’s transfer of self-efficacy beliefs from one situation to another (Priest & Gass, p. 55). Transfer is the integration of learning from the adventure program into the participant’s life (Priest & Gass, p. 184). In clinical setting, I believe this is the most important concept of the three, and an area when strong facilitation skills are especially vital. To assure that change happens as a result of participation in an experience, transfer of learning must occur.
For Marie, successfully working through her own dissonance provided an important opportunity for her to increase her sense of self-efficacy. As this increased, her engagement in processing grew. Initially, she would say little during debriefing sessions, even when called on directly. Toward the end of her treatment, not only was she increasingly vocal during debriefings, during hikes she actively encouraged her struggling peers.
“When clients enter into adventure programs that focus on change, they may strongly resist [that] change… Adventure experiences often reduce such resistance by placing clients in situations that are new and unique, yet supportive” (Priest & Gass, p. 148). Marie’s initial resistance to change is clearly evident. She was taken out of her Comfort Zone, and repeatedly placed into new and unique situations that she considered risky. In her efforts to reduce the dissonance she felt, she was forced to reconsider her preconceived views. Through opportunities to process her experiences, she generalized her learning to other areas of her life and began to believe in her ability to accomplish other meaningful goals, such as staying clean after treatment.
Works Cited
Beard, C. & Gross, J. Experiential Learning: A Best Practice Handbook for Educators and Trainers. Philadelphia: Kogan Page, 2006.
Luckner, J. & Nadler, R. Processing the Experience. Dubuque, IA: Kendall/Hunt Publishing Co., 1997.
Priest, S. & Gross, M. Effective Leadership in Adventure Programming. Champaign, IL: Human Kinetics, 2005.
Saturday, December 6, 2008
Breaking the Cycle of Stuckness
As I’ve written before, my clients often have highly maladaptive cognitive scripts, routinely utilizing one of three cognitive scripts. They act up, shut down, or use mood-altering substances. While these responses might not seem especially effective to someone with more adaptive cognitive scripts, they are predictable and therefore safe. Rose wrote that most youth with multiple life problems—as is the case with nearly all my clients— “seem to have dedicated and rigid strategies for dealing with problems and are disinclined to look at other possibilities" (p. 177).
Looking at other possibilities requires a willingness to try something new, to step outside your Comfort Zone, to take risks. For youth who have had lives filled with unpredictability, even the most painful known option can feel less risky than any unknown one. “Steve,” a former client, summed this up when he said, “What I like the most about drugs is that I know what to expect. I smoke. I get high. No surprises.” For youth like Steve, there is an inherent reinforcement in a life of “no surprises.” Unlike many of other aspects of his life, he knows what to expect when he uses. And, that predictability is appealing.
However, a life of "no surprises" can lead to a cycle of stuckness. A basic tenet of brain development is that what fires together wires together. Through repetition of the same behavior, neuronal connections are created and then reinforced. Just like tying shoes becomes easier over time as a result of neurons wiring together, cognitive scripts also become hard wired in the brain. In other words, the maladaptive scripts of acting up, shutting down and using become part of the individual’s brain structure.
This means that Steve, like many youth, is cognitively stuck. His brain is hard wired to respond to life in maladaptive ways. Facilitating for change requires helping these youth break this cycle of stuckness. Experiential learning provides an effective methodology for doing this, because it “challenge[s] participants to update, refine, and alter mental programs when they emerge” (Luckner & Nadler, p. 36).
This updating, refining and altering can occur thanks to neuroplasticity, “the brain’s ability to physically change in response to stimuli and activity” (Romer & Walker, p. 484). It is “the ability of neurons to change the way they behave and relate to one another as the brain adapts to the environment through time” (Cozolino, p. 75). Neuroplasticity allows us to create new cognitive scripts.
Paula Tallal of Rutgers University stated, “You create your brain from the input you get” (qtd. in Begley, p. 105). It seems to me that it logically follows that that if you change the input, you would change the brain. Therapy or counseling provides an effective methodology for changing the input in a controlled and intentional manner. Cozolino supports this conclusion by writing, “[T]he therapeutic context may enhance the brain’s ability to rewire through concurrent emotional and cognitive processing. Successful therapeutic techniques may be successful because of their very ability to change brain chemistry in a manner that enhances neural plasticity” (p. 300).
“An enriched environment is one that is characterized by a level of stimulation and complexity that enhances learning and growth… [E]nriched environments can include the kinds of challenging educational and experiential opportunities that encourage us to learn new skills and expand our knowledge” (Cozolino, p. 22-23). A study conducted by the University of British Columbia helps to support the conclusion by Priest and Gass.
In this study, mice that were provided exercise wheels developed neurons that were “dramatically different” from sedentary mice. These exercise wheels provided the mice a more enriched environment, and in response their neurons had more dendrites, which are responsible for receiving signals from other neurons. This means the thinking patterns of these mice was more complex, more able to solve problems, and more able to engage in lasting learning (Begley, p. 69).
Cozolino suggests that any therapeutic approach will provide the enriched environment he describes. It seems to me, though, that experiential learning is particularly well suited for enhancing neuroplasticity. Experiential learning takes the "talk therapy" of other methodologies and puts that learning into action. Experiential learning tests what other methodologies often leave as "inert ideas" (Whitehead, qtd. in Zull, p. 206). According to Zull, "Action forces our mental constructs out of our brains and into the reality of the physical world" ( p. 206). Without that active testing, these new ideas are unlikely to ever be integrated into new behaviors. Active testing, then, is what allows us to rehearse new cognitive scripts.
Neuroplasticity in Action
Priest and Gass outlined six characteristics of experiential learning: the participant is provided a direct and purposeful experience, the participant is appropriately challenged, the participant is presented with opportunities for synthesis and reflection, the experience provides for natural consequences, the experience emphasizes participant-driven change, and the experience has both present and future relevance (p. 146-147).
All six of these characteristics are important to assure the most beneficial learning experience possible. However, it seems to me that for facilitators of experiential learning in clinical settings, focusing on participant-driven change is especially relevant. “Challenges that force us to expand our awareness, learn new information, or push beyond assumed limits can all change our brains” (Cozolino, p. 291).
Experiential learning regularly utilizes activities intended to push participants beyond their assumed limits, or to step outside their Comfort Zone. This provides participants the opportunity to test their assumptions and reject those they discover to be faulty. Because this testing is participant-driven, it is more developmentally appropriate for teens than more prescriptive counseling methodologies.
Zull wrote, “When we test our ideas, we are changing the abstract into the concrete. We convert our mental ideas into physical events” (p. 208). Converting mental ideas into physical events is exactly why experiential learning is an especially effective methodology for ending the cycle of stuckness. I would add, though, that once a mental construct has been forced into the physical world and discovered to be faulty, it is likely to be abandoned.
Rehearsing Change
As we have seen, experiential learning provides an effective method for testing and rejecting. Experiential learning provides two additional methods for helping end the cycle of stuckness. First, this methodology provides participants an opportunity to practice alternative behavioral choices. When used effectively and chosen for their relevance to the clinical work at hand, experiential learning allows youth like Steve to alter their cognitive scripts by putting new learning into practice in ways that will be memorable and concrete. In other words, experiential learning provides an opportunity to rehearse new scripts.
Second, experiential learning provides participants the opportunity to engage in healthy risk taking. For youth like Steve who prefer a life of no surprises, acting up, shutting down and using are so germane to their maladaptive scripts that these behaviors have become normalized. Thus, they are no longer perceived as risky.
In the Stages of Change model, these youth are pre-contemplative. Part of the appeal of pre-contemplation is that it feels safe (Prochaska, Norcross & DiClemente, p. 74). These youth often exhibit significant cognitive dissonance, perceiving high-risk situations as risk-free. This is, perhaps, the ultimate maladaptive script and part of their stuckness is their inability to see it. Helping them become unstuck requires helping them to reframe this dissonance, so that they move through the Stages of Change. Helping them become unstuck requires that they come to see risky behavior as risky.
Priest and Gass have cataloged significant affective gains from participation in experiential learning. These include new self-confidence, enhanced willingness to take good risks, improved self-concept, increased logical thinking, and greater reflective thinking (p. 19). These affective gains would be useful for anyone engaged in the change process, but they are particularly useful for someone stuck in pre-contemplation.
As illustrated, the use of experiential learning in clinical settings seems an obvious and valuable choice, leading to a “more enriched, complex, and potentially resilient brain” (Cozolino, p. 298). Experiential learning provides an excellent methodology for assuring this treatment outcome, by providing an “enriched environment to enhance brain development” (Cozolino, p. 291). These developments result in increased confidence and optimism regarding the ability to change. This is vital in helping assure that youth like Steve will actually utilize their new developed, more adaptive cognitive scripts.
“The concept of neuroplasticity suggests that the brain is highly malleable and is subject to continual change as a result of experience, so that new connections between neurons may be formed or even brand-new neurons generated” (The Dalai Lama, qtd. in Begley, p. 24). By providing rich opportunities to test assumptions, practice new behaviors, and engage in healthy risk taking, experiential learning inevitably enhances neuroplasticity, thereby leading to lasting changes in cognitive scripts. It is through this learning, rehearsing, and ultimate using of new, more adaptive cognitive scripts that youth like Steve can break their cycle of stuckness.
Works Cited
Begley, S. (2007). Train Your Mind, Change Your Brain. New York: Ballantine Books.
Cozolino, L. (2002). Neuroscience of Psychotherapy, The. New York: W. W. Norton & Co.
Luckner, J. & Nadler, R. (1992). Processing the Experience. Dubuque, IA: Kendall/Hunt Publishing.
Priest, S., & Gross, M. (2005). Effective Leadership in Adventure Programming. Champaign, IL: Human Kinestics.
Prochaska, J., Norcross, J., & DiClemente, C. (1994). Changing for Good. New York: Harper Collins.
Romer, D. & Walker, E. (2007). Adolescent Psychopathology and the Developing Brain. New York: Oxford University Press.
Rose, S. (1998). Group Therapy with Troubled Youth. Thousand Oaks, CA: Sage Publications.
Zull, J. (2002). Art of Changing the Brain, The. Sterling, VA: Stylus Publishing.
Looking at other possibilities requires a willingness to try something new, to step outside your Comfort Zone, to take risks. For youth who have had lives filled with unpredictability, even the most painful known option can feel less risky than any unknown one. “Steve,” a former client, summed this up when he said, “What I like the most about drugs is that I know what to expect. I smoke. I get high. No surprises.” For youth like Steve, there is an inherent reinforcement in a life of “no surprises.” Unlike many of other aspects of his life, he knows what to expect when he uses. And, that predictability is appealing.
However, a life of "no surprises" can lead to a cycle of stuckness. A basic tenet of brain development is that what fires together wires together. Through repetition of the same behavior, neuronal connections are created and then reinforced. Just like tying shoes becomes easier over time as a result of neurons wiring together, cognitive scripts also become hard wired in the brain. In other words, the maladaptive scripts of acting up, shutting down and using become part of the individual’s brain structure.
This means that Steve, like many youth, is cognitively stuck. His brain is hard wired to respond to life in maladaptive ways. Facilitating for change requires helping these youth break this cycle of stuckness. Experiential learning provides an effective methodology for doing this, because it “challenge[s] participants to update, refine, and alter mental programs when they emerge” (Luckner & Nadler, p. 36).
This updating, refining and altering can occur thanks to neuroplasticity, “the brain’s ability to physically change in response to stimuli and activity” (Romer & Walker, p. 484). It is “the ability of neurons to change the way they behave and relate to one another as the brain adapts to the environment through time” (Cozolino, p. 75). Neuroplasticity allows us to create new cognitive scripts.
Paula Tallal of Rutgers University stated, “You create your brain from the input you get” (qtd. in Begley, p. 105). It seems to me that it logically follows that that if you change the input, you would change the brain. Therapy or counseling provides an effective methodology for changing the input in a controlled and intentional manner. Cozolino supports this conclusion by writing, “[T]he therapeutic context may enhance the brain’s ability to rewire through concurrent emotional and cognitive processing. Successful therapeutic techniques may be successful because of their very ability to change brain chemistry in a manner that enhances neural plasticity” (p. 300).
“An enriched environment is one that is characterized by a level of stimulation and complexity that enhances learning and growth… [E]nriched environments can include the kinds of challenging educational and experiential opportunities that encourage us to learn new skills and expand our knowledge” (Cozolino, p. 22-23). A study conducted by the University of British Columbia helps to support the conclusion by Priest and Gass.
In this study, mice that were provided exercise wheels developed neurons that were “dramatically different” from sedentary mice. These exercise wheels provided the mice a more enriched environment, and in response their neurons had more dendrites, which are responsible for receiving signals from other neurons. This means the thinking patterns of these mice was more complex, more able to solve problems, and more able to engage in lasting learning (Begley, p. 69).
Cozolino suggests that any therapeutic approach will provide the enriched environment he describes. It seems to me, though, that experiential learning is particularly well suited for enhancing neuroplasticity. Experiential learning takes the "talk therapy" of other methodologies and puts that learning into action. Experiential learning tests what other methodologies often leave as "inert ideas" (Whitehead, qtd. in Zull, p. 206). According to Zull, "Action forces our mental constructs out of our brains and into the reality of the physical world" ( p. 206). Without that active testing, these new ideas are unlikely to ever be integrated into new behaviors. Active testing, then, is what allows us to rehearse new cognitive scripts.
Neuroplasticity in Action
Priest and Gass outlined six characteristics of experiential learning: the participant is provided a direct and purposeful experience, the participant is appropriately challenged, the participant is presented with opportunities for synthesis and reflection, the experience provides for natural consequences, the experience emphasizes participant-driven change, and the experience has both present and future relevance (p. 146-147).
All six of these characteristics are important to assure the most beneficial learning experience possible. However, it seems to me that for facilitators of experiential learning in clinical settings, focusing on participant-driven change is especially relevant. “Challenges that force us to expand our awareness, learn new information, or push beyond assumed limits can all change our brains” (Cozolino, p. 291).
Experiential learning regularly utilizes activities intended to push participants beyond their assumed limits, or to step outside their Comfort Zone. This provides participants the opportunity to test their assumptions and reject those they discover to be faulty. Because this testing is participant-driven, it is more developmentally appropriate for teens than more prescriptive counseling methodologies.
Zull wrote, “When we test our ideas, we are changing the abstract into the concrete. We convert our mental ideas into physical events” (p. 208). Converting mental ideas into physical events is exactly why experiential learning is an especially effective methodology for ending the cycle of stuckness. I would add, though, that once a mental construct has been forced into the physical world and discovered to be faulty, it is likely to be abandoned.
Rehearsing Change
As we have seen, experiential learning provides an effective method for testing and rejecting. Experiential learning provides two additional methods for helping end the cycle of stuckness. First, this methodology provides participants an opportunity to practice alternative behavioral choices. When used effectively and chosen for their relevance to the clinical work at hand, experiential learning allows youth like Steve to alter their cognitive scripts by putting new learning into practice in ways that will be memorable and concrete. In other words, experiential learning provides an opportunity to rehearse new scripts.
Second, experiential learning provides participants the opportunity to engage in healthy risk taking. For youth like Steve who prefer a life of no surprises, acting up, shutting down and using are so germane to their maladaptive scripts that these behaviors have become normalized. Thus, they are no longer perceived as risky.
In the Stages of Change model, these youth are pre-contemplative. Part of the appeal of pre-contemplation is that it feels safe (Prochaska, Norcross & DiClemente, p. 74). These youth often exhibit significant cognitive dissonance, perceiving high-risk situations as risk-free. This is, perhaps, the ultimate maladaptive script and part of their stuckness is their inability to see it. Helping them become unstuck requires helping them to reframe this dissonance, so that they move through the Stages of Change. Helping them become unstuck requires that they come to see risky behavior as risky.
Priest and Gass have cataloged significant affective gains from participation in experiential learning. These include new self-confidence, enhanced willingness to take good risks, improved self-concept, increased logical thinking, and greater reflective thinking (p. 19). These affective gains would be useful for anyone engaged in the change process, but they are particularly useful for someone stuck in pre-contemplation.
As illustrated, the use of experiential learning in clinical settings seems an obvious and valuable choice, leading to a “more enriched, complex, and potentially resilient brain” (Cozolino, p. 298). Experiential learning provides an excellent methodology for assuring this treatment outcome, by providing an “enriched environment to enhance brain development” (Cozolino, p. 291). These developments result in increased confidence and optimism regarding the ability to change. This is vital in helping assure that youth like Steve will actually utilize their new developed, more adaptive cognitive scripts.
“The concept of neuroplasticity suggests that the brain is highly malleable and is subject to continual change as a result of experience, so that new connections between neurons may be formed or even brand-new neurons generated” (The Dalai Lama, qtd. in Begley, p. 24). By providing rich opportunities to test assumptions, practice new behaviors, and engage in healthy risk taking, experiential learning inevitably enhances neuroplasticity, thereby leading to lasting changes in cognitive scripts. It is through this learning, rehearsing, and ultimate using of new, more adaptive cognitive scripts that youth like Steve can break their cycle of stuckness.
Works Cited
Begley, S. (2007). Train Your Mind, Change Your Brain. New York: Ballantine Books.
Cozolino, L. (2002). Neuroscience of Psychotherapy, The. New York: W. W. Norton & Co.
Luckner, J. & Nadler, R. (1992). Processing the Experience. Dubuque, IA: Kendall/Hunt Publishing.
Priest, S., & Gross, M. (2005). Effective Leadership in Adventure Programming. Champaign, IL: Human Kinestics.
Prochaska, J., Norcross, J., & DiClemente, C. (1994). Changing for Good. New York: Harper Collins.
Romer, D. & Walker, E. (2007). Adolescent Psychopathology and the Developing Brain. New York: Oxford University Press.
Rose, S. (1998). Group Therapy with Troubled Youth. Thousand Oaks, CA: Sage Publications.
Zull, J. (2002). Art of Changing the Brain, The. Sterling, VA: Stylus Publishing.
Saturday, September 20, 2008
Here I Go!
I've recently finished The Art of Changing the Brain, by James Zull. This book is packed full of interesting information on the biology of learning. The author did an excellent job of providing the information needed to understand this potentially challenging topic, so even if you have little understanding, you should be able to jump right in.
Zull wrote, “The main message [of this book] is that learning is change. It is change in ourselves, because it is change in the brain. Thus the art of teaching must be the art of changing the brain” (p. xivv). Zull builds on this statement throughout the book, exploring ways to use what is known about neuroscience in the process of teaching, and more important to my focus here, in facilitating for change.
Although the book is focused on teaching, the material presented is equally relevant to counseling and group facilitation. Over the last couple years I’ve started viewing myself more as a facilitator than a counselor. To me a counselor is someone who gives advice, and I try to avoid that most of the time!
In my experience, teens just aren’t much for advice taking. More importantly, though, I have come to believe that treatment is inherently an experiential learning process and hope to help clients reach their own decisions, building whatever necessary skills as we go. If I’m doing good work, what I’m really doing is facilitating the process of change, not providing advice. Like any facilitator, what I'm doing is providing opportunities.
As I started reading Zull and realized how teacher-focused it was, I had a bit of a challenge accepting that the material could apply to me. I don’t even like being called a counselor; I certainly don’t want to consider myself a teacher! Teachers provide new information and I operate on the assumption that my clients already know what they need. Sure, they're likely missing certain skills and frequently don’t have some factual information, but if treatment is an experiential process, than doesn't being effective in my work means not giving advice (at least not too often) and not teaching new information (at least not too much)? Isn't that what a facilitator does?
Having finished the book, I’ve altered my take on this a bit. It seems to me there’s really not much difference between teaching, counseling and facilitating—at least when they are done well. I still see myself as a facilitator, because that fits best with my approaches to counseling and fostering change, and I like how that role name fits. However, the distinctions between the three seem less relevant to me.
Prior Knowledge
One idea from Zull that has especially impacted me is the importance of prior knowledge. Zull wrote, “[P]rior knowledge is the beginning of new knowledge” (p. 93). He expanded on that with this statement: “When we speak of prior knowledge, we are speaking of something physical. It builds as brains physically change, and it is held in place by physical connections” (p. 94).
According to Zull, that physical something consists of all the neuronal networks that exist in our brains. “Whatever the neuronal networks are in the student brain, a teacher cannot remove them” (p. 101). So, rather than try to eliminate these neuronal networks, which won’t be effective anyway, it is more effective to build upon them. Taking this idea a small step further, it seems to me that prior knowledge actually provides a foundation that allows the teacher/facilitator/counselor to start in progress with the process of change. Prior knowledge, even if not entirely accurate, gives you a head start in facilitating change.
With that in mind, it seems only reasonable to have this first blog entry address what I already believe about that work I do. Core to my counseling approach is that everyone has cognitive scripts. Simply put, cognitive scripts are learned responses to situations. They are habits of both though and behavior. Like any habit, if I do something enough times it becomes automatic. This idea has roots in basic brain development. What wires together fires together. If someone is wired for adaptive cognitive scripts, that person is unlikely to have major problems in life. However, if someone is wired for maladaptive scripts, that person is stuck.
My clients are stuck. They have brains wired to make bad choices. In some cases, that wiring results from their environment. In other cases, it is due to genetic predisposition. In most cases, it seems to me that the maladaptive scripts result from a combination of these factors. Regardless of the causation, though, the cognitive scripts of my clients are usually limited to three options: acting up, shutting down, and using.
For my clients, acting up, shutting down, and using are solutions that have been effective in the past. Of course, effective doesn't necessarily mean adaptive. Rather, it means the behavior helped the individual meet her/his needs at that time. Since her/his needs were met by the behavior, it was repeated and became hardwired. This is basic behaviorist stuff. Do something, like the outcome, do it again.
Helping my clients move forward requires helping them get unstuck from this behaviorist loop, and that means helping them develop new, more adaptive cognitive scripts.
Zull's concept of prior learning would imply that my goal as a facilitator/counselor/teacher should not be to eliminate these maladaptive scripts, and that seems somewhat revolutionary to me. Instead, Zull suggested that it would be more effective to start with them. This bit of neuroscience would seem to support motivational interviewing, an "evidence-based approach to overcoming the ambivalence that keeps many people from making desired changes in their lives" (Miller & Rollnick, dust jacket), takes this approach also. More to come on that in the future!
Growth Zones
Getting unstuck means making changes and that’s hard. There are many reasons that change is hard, but I believe there are two factors that are especially relevant. The first is that brains are lazy. More accurately, brains are efficient and will automatically default to what is already known—those neurons that have fired together over and over in the past, those well rehearsed cognitive scripts whether they’re adaptive or not. The second factor that makes getting unstuck hard is that change is risky because it requires stepping outside your Comfort Zone.
A popular model in the experiential learning field is Growth Zones. I use this model with my clients regularly, and have found it to be useful for them in conceptualizing the process of change. Imagine an archery target with three rings. The innermost ring is an individual’s Comfort Zone. Here there are no challenges and no risks, but also no learning or change.
Most people spend most of their time in their Comfort Zone, and that's reasonable and appropriate. However, it is only when you move outside your Comfort Zone and enter your Change Zone, the middle ring, that you have the opportunity for growth or new learning. With this opportunity comes risk, though, because the outcome is uncertain. Should you go too far from your Comfort Zone, straying past your Change Zone and into the outermost ring, you'll end up in your Crisis Zone. At this point, you’re no longer learning or growing.
Comfort, Change, and Crisis are my names for these three zones. I like the alliteration and I like that it reinforces the idea of change. Most versions of this model call the three zones Comfort, Learning, and Panic.
Risking Change
Since making changes means taking risks, I believe success in the work I do requires the intentional creation of an environment where taking risks feels less risky. Doing that requires acknowledging that change is risky, exploring good risks versus bad risks, and providing opportunities to practice safe risk-taking. I believe that one of the best ways to provide opportunities to practice safe risk-taking is through experiential activities.
Experiential learning provides opportunities for participants to:
1. Test their pre-existing assumptions and reject what they no longer find effective;
2. Practice alternate behaviors; and,
3. Engage in healthy risk taking.
For many of my clients, risk-taking is something of a paradox. They’ve regularly engaged in behaviors that most people would considered extremely high risk—illicit drug use, illegal activities and so on. However, when it comes to making changes they are often extremely risk-adverse. They would often rather continue engaging in maladaptive, no longer effective behaviors than even consider doing anything different. At least that’s what they say and that’s what they do.
In fact, I believe most of my clients actually have more complex feelings about changing their behaviors, initially presenting with a certain amount of cognitive dissonance apparent in their words and actions. However, this risk-taking paradox is definitely a barrier to becoming unstuck for my clients.
It seems to me that this paradox is rooted in one simple fact: the Known, which is always inside someone's Comfort Zone, is safer than the Unknown, which is outside someone's Comfort Zone. For many of my clients, high-risk behavior is Very Much Known. Or at least the chaos created by the high-risk behavior is Very Much Known.
Nearly all of my clients have histories of trauma, abuse, neglect, or (at the very least) dysfunctional family systems. The cognitive scripts of these clients include chaos. It is hard-wired in their brains. In addition, stress releases neurochemicals that act on the brain’s reward center in the same way that meth, cocaine and other stimulants do. What a double whammy!
For these youth, high-risk behavior has become normalized. It exists inside their Comfort Zones and so no longer seems risky. In addition, when they engage in high-risk behavior, the behavior is reinforced because they get high. Perhaps there is no paradox here. Perhaps this behavior is completely understandable.
Another way to conceptualize this paradox occurred to me as I wrote this blog post: For these chaos junkie youth, maybe high-risk behavior isn't really in their Comfort Zone. After all, they generally do exhibit cognitive dissonance and generally are able to identify problems related to their behavior (not always the problems I've identified, but problems nonetheless).
I wonder if this cognitive dissonance means that the high-risk behaviors of these youth are, in fact, not in their Comfort Zone. I wonder if maybe these youth are stuck in their Crisis Zone.
Most treatment strategies for these youth are about trying new behaviors. In other words, most treatment strategies for these youth involve getting them to leave their Comfort Zones. However, they can't leave if they aren't even there. Maybe this treatment approach is backward. Maybe what should be happening is these youth should be nudged back into their Comfort Zone. Hummm...
Stages of Change
Another model of change I utilize frequently is the Stages of Change. This model states that any change requires progression through a series of stages. These stages include Pre-contemplation, Contemplation, Preparation, Action and Maintenance. Without progressing through all stages, lasting change won't happen.
In the past, most chemical dependency treatment was focused entirely on Action. Upon entering treatment, the client was expected to immediately stop all using. If that didn’t happen, the client was consider in denial or resistant to treatment and was often discharged. Not very effective. Would an M.D. discharge a cancer patient because the cancer didn't go away immediately? I hope not.
Alternatively, the client was perhaps compliant, attending all group sessions and having nothing but clean UAs. In this case, the client would be rewarded for her/his success. However, compliance has nothing to do with change, at least to in my opinion. Compliant clients are relapses waiting to happen.
The Stages of Change model suggests that you meet the client where she/he is and work on facilitating movement to the next stage. Discovering the motivation to move is the key to progressing through the Stages of Change.
There’s also the Recycle or Relapse stage, which is an important part of this theoretical model. In the Recycle stage, the individual cycles back through some of the earlier stages. When working with clients attempting to create any kind of change, I believe it is important to remember that relapse is not a sign of failure. Instead, relapse is a vital part of the change process and an important learning opportunity.
Relapse is experiential learning. It allows the client to test her/his pre-existing assumptions and reject what they no longer find effective, practice alternate behaviors, and engage in some healthy risk taking by learning something new. What didn’t work? What do you need to do differently? How can you move forward now, better prepared and with greater understanding of your personal challenges for staying clean?
Recently, I’ve been thinking about how an individual’s Stage of Change is their Comfort Zone. It seems to me there must be some interesting dynamic between these two models, but I don’t yet know what. It also seems to me that there is likely much more to discover in the crevasse between facilitating change and traumatic stress. I’m ready to go explore!
Works Cited
Zull, James. (2002). Art of Changing the Brain, The. Sterling, VA: Stylus Publishing.
Zull wrote, “The main message [of this book] is that learning is change. It is change in ourselves, because it is change in the brain. Thus the art of teaching must be the art of changing the brain” (p. xivv). Zull builds on this statement throughout the book, exploring ways to use what is known about neuroscience in the process of teaching, and more important to my focus here, in facilitating for change.
Although the book is focused on teaching, the material presented is equally relevant to counseling and group facilitation. Over the last couple years I’ve started viewing myself more as a facilitator than a counselor. To me a counselor is someone who gives advice, and I try to avoid that most of the time!
In my experience, teens just aren’t much for advice taking. More importantly, though, I have come to believe that treatment is inherently an experiential learning process and hope to help clients reach their own decisions, building whatever necessary skills as we go. If I’m doing good work, what I’m really doing is facilitating the process of change, not providing advice. Like any facilitator, what I'm doing is providing opportunities.
As I started reading Zull and realized how teacher-focused it was, I had a bit of a challenge accepting that the material could apply to me. I don’t even like being called a counselor; I certainly don’t want to consider myself a teacher! Teachers provide new information and I operate on the assumption that my clients already know what they need. Sure, they're likely missing certain skills and frequently don’t have some factual information, but if treatment is an experiential process, than doesn't being effective in my work means not giving advice (at least not too often) and not teaching new information (at least not too much)? Isn't that what a facilitator does?
Having finished the book, I’ve altered my take on this a bit. It seems to me there’s really not much difference between teaching, counseling and facilitating—at least when they are done well. I still see myself as a facilitator, because that fits best with my approaches to counseling and fostering change, and I like how that role name fits. However, the distinctions between the three seem less relevant to me.
Prior Knowledge
One idea from Zull that has especially impacted me is the importance of prior knowledge. Zull wrote, “[P]rior knowledge is the beginning of new knowledge” (p. 93). He expanded on that with this statement: “When we speak of prior knowledge, we are speaking of something physical. It builds as brains physically change, and it is held in place by physical connections” (p. 94).
According to Zull, that physical something consists of all the neuronal networks that exist in our brains. “Whatever the neuronal networks are in the student brain, a teacher cannot remove them” (p. 101). So, rather than try to eliminate these neuronal networks, which won’t be effective anyway, it is more effective to build upon them. Taking this idea a small step further, it seems to me that prior knowledge actually provides a foundation that allows the teacher/facilitator/counselor to start in progress with the process of change. Prior knowledge, even if not entirely accurate, gives you a head start in facilitating change.
With that in mind, it seems only reasonable to have this first blog entry address what I already believe about that work I do. Core to my counseling approach is that everyone has cognitive scripts. Simply put, cognitive scripts are learned responses to situations. They are habits of both though and behavior. Like any habit, if I do something enough times it becomes automatic. This idea has roots in basic brain development. What wires together fires together. If someone is wired for adaptive cognitive scripts, that person is unlikely to have major problems in life. However, if someone is wired for maladaptive scripts, that person is stuck.
My clients are stuck. They have brains wired to make bad choices. In some cases, that wiring results from their environment. In other cases, it is due to genetic predisposition. In most cases, it seems to me that the maladaptive scripts result from a combination of these factors. Regardless of the causation, though, the cognitive scripts of my clients are usually limited to three options: acting up, shutting down, and using.
For my clients, acting up, shutting down, and using are solutions that have been effective in the past. Of course, effective doesn't necessarily mean adaptive. Rather, it means the behavior helped the individual meet her/his needs at that time. Since her/his needs were met by the behavior, it was repeated and became hardwired. This is basic behaviorist stuff. Do something, like the outcome, do it again.
Helping my clients move forward requires helping them get unstuck from this behaviorist loop, and that means helping them develop new, more adaptive cognitive scripts.
Zull's concept of prior learning would imply that my goal as a facilitator/counselor/teacher should not be to eliminate these maladaptive scripts, and that seems somewhat revolutionary to me. Instead, Zull suggested that it would be more effective to start with them. This bit of neuroscience would seem to support motivational interviewing, an "evidence-based approach to overcoming the ambivalence that keeps many people from making desired changes in their lives" (Miller & Rollnick, dust jacket), takes this approach also. More to come on that in the future!
Growth Zones
Getting unstuck means making changes and that’s hard. There are many reasons that change is hard, but I believe there are two factors that are especially relevant. The first is that brains are lazy. More accurately, brains are efficient and will automatically default to what is already known—those neurons that have fired together over and over in the past, those well rehearsed cognitive scripts whether they’re adaptive or not. The second factor that makes getting unstuck hard is that change is risky because it requires stepping outside your Comfort Zone.
A popular model in the experiential learning field is Growth Zones. I use this model with my clients regularly, and have found it to be useful for them in conceptualizing the process of change. Imagine an archery target with three rings. The innermost ring is an individual’s Comfort Zone. Here there are no challenges and no risks, but also no learning or change.
Most people spend most of their time in their Comfort Zone, and that's reasonable and appropriate. However, it is only when you move outside your Comfort Zone and enter your Change Zone, the middle ring, that you have the opportunity for growth or new learning. With this opportunity comes risk, though, because the outcome is uncertain. Should you go too far from your Comfort Zone, straying past your Change Zone and into the outermost ring, you'll end up in your Crisis Zone. At this point, you’re no longer learning or growing.
Comfort, Change, and Crisis are my names for these three zones. I like the alliteration and I like that it reinforces the idea of change. Most versions of this model call the three zones Comfort, Learning, and Panic.
Risking Change
Since making changes means taking risks, I believe success in the work I do requires the intentional creation of an environment where taking risks feels less risky. Doing that requires acknowledging that change is risky, exploring good risks versus bad risks, and providing opportunities to practice safe risk-taking. I believe that one of the best ways to provide opportunities to practice safe risk-taking is through experiential activities.
Experiential learning provides opportunities for participants to:
1. Test their pre-existing assumptions and reject what they no longer find effective;
2. Practice alternate behaviors; and,
3. Engage in healthy risk taking.
For many of my clients, risk-taking is something of a paradox. They’ve regularly engaged in behaviors that most people would considered extremely high risk—illicit drug use, illegal activities and so on. However, when it comes to making changes they are often extremely risk-adverse. They would often rather continue engaging in maladaptive, no longer effective behaviors than even consider doing anything different. At least that’s what they say and that’s what they do.
In fact, I believe most of my clients actually have more complex feelings about changing their behaviors, initially presenting with a certain amount of cognitive dissonance apparent in their words and actions. However, this risk-taking paradox is definitely a barrier to becoming unstuck for my clients.
It seems to me that this paradox is rooted in one simple fact: the Known, which is always inside someone's Comfort Zone, is safer than the Unknown, which is outside someone's Comfort Zone. For many of my clients, high-risk behavior is Very Much Known. Or at least the chaos created by the high-risk behavior is Very Much Known.
Nearly all of my clients have histories of trauma, abuse, neglect, or (at the very least) dysfunctional family systems. The cognitive scripts of these clients include chaos. It is hard-wired in their brains. In addition, stress releases neurochemicals that act on the brain’s reward center in the same way that meth, cocaine and other stimulants do. What a double whammy!
For these youth, high-risk behavior has become normalized. It exists inside their Comfort Zones and so no longer seems risky. In addition, when they engage in high-risk behavior, the behavior is reinforced because they get high. Perhaps there is no paradox here. Perhaps this behavior is completely understandable.
Another way to conceptualize this paradox occurred to me as I wrote this blog post: For these chaos junkie youth, maybe high-risk behavior isn't really in their Comfort Zone. After all, they generally do exhibit cognitive dissonance and generally are able to identify problems related to their behavior (not always the problems I've identified, but problems nonetheless).
I wonder if this cognitive dissonance means that the high-risk behaviors of these youth are, in fact, not in their Comfort Zone. I wonder if maybe these youth are stuck in their Crisis Zone.
Most treatment strategies for these youth are about trying new behaviors. In other words, most treatment strategies for these youth involve getting them to leave their Comfort Zones. However, they can't leave if they aren't even there. Maybe this treatment approach is backward. Maybe what should be happening is these youth should be nudged back into their Comfort Zone. Hummm...
Stages of Change
Another model of change I utilize frequently is the Stages of Change. This model states that any change requires progression through a series of stages. These stages include Pre-contemplation, Contemplation, Preparation, Action and Maintenance. Without progressing through all stages, lasting change won't happen.
In the past, most chemical dependency treatment was focused entirely on Action. Upon entering treatment, the client was expected to immediately stop all using. If that didn’t happen, the client was consider in denial or resistant to treatment and was often discharged. Not very effective. Would an M.D. discharge a cancer patient because the cancer didn't go away immediately? I hope not.
Alternatively, the client was perhaps compliant, attending all group sessions and having nothing but clean UAs. In this case, the client would be rewarded for her/his success. However, compliance has nothing to do with change, at least to in my opinion. Compliant clients are relapses waiting to happen.
The Stages of Change model suggests that you meet the client where she/he is and work on facilitating movement to the next stage. Discovering the motivation to move is the key to progressing through the Stages of Change.
There’s also the Recycle or Relapse stage, which is an important part of this theoretical model. In the Recycle stage, the individual cycles back through some of the earlier stages. When working with clients attempting to create any kind of change, I believe it is important to remember that relapse is not a sign of failure. Instead, relapse is a vital part of the change process and an important learning opportunity.
Relapse is experiential learning. It allows the client to test her/his pre-existing assumptions and reject what they no longer find effective, practice alternate behaviors, and engage in some healthy risk taking by learning something new. What didn’t work? What do you need to do differently? How can you move forward now, better prepared and with greater understanding of your personal challenges for staying clean?
Recently, I’ve been thinking about how an individual’s Stage of Change is their Comfort Zone. It seems to me there must be some interesting dynamic between these two models, but I don’t yet know what. It also seems to me that there is likely much more to discover in the crevasse between facilitating change and traumatic stress. I’m ready to go explore!
Works Cited
Zull, James. (2002). Art of Changing the Brain, The. Sterling, VA: Stylus Publishing.
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